Frequently Asked Questions
How safe is my process data?
The process specific data model (PSDM) is a table you create with us, stored in your warehouse connecting process data from multiple sources. We only have access to PSDM, you decide what data goes into PSDM. Your process data is encrypted during storage and transmission and we connect to PSDM in your database from an isolated network. For clients that are subject to HIPAA privacy laws, we can sign a BAA.
How safe is my competitive Intelligence?
Process specific data model (PSDM) is custom built on top of your database with process parameters, input variables and output product distribution. Since no two processes and product outputs are the same, no two PSDM’s are the same. The benefits you receive from our custom models entirely depends on the amounts of process data you own. Benefits are isolated and remains inaccessible to others.
Who owns the intellectual property?
You do. Each custom built PSDM remains proprietary to you. PSDM is built on a process specific template containing process specific information and intelligence gathered from various stakeholders involved in the process. You own the PSDM we develop together under our licensing agreements. PSDM is uniquely customized to process inputs, outputs and variables and thus remains a digital record of process intelligence you accumulate with time.
We already have optimization software, why add more?
Legacy optimization software are built for blanket optimization solutions. It is expensive, and in many cases not possible, to reconfigure them to address a specific problems in your process. We offer plug and play technology stack specifically designed to address distinct process problems. Our transformative data modeling approach is cutting edge and are enabled by recent advancements in data science and artificial intelligence. We also offer retrofits to work with legacy systems. Some of our benefits are:
Process Intelligence — We build PSDM uniquely customized with process information, leaving it in your database, it accumulates process intelligence with time and remains a digital record that can be retrieved for future implementation purposes at a click of a button.
Data bridging — PSDM is designed to bridge process data between multiple systems. It remains as a source for all the process related information and intelligence.
Fully accessible — All your process related data stays in your warehouse. Everything is written in SQL, easy for someone to understand, modulate and customize data for model building.
Integrates well — Datasets accumulated by us remains in your warehouse and accessible for further use by other tools.
Why should I worry about product distribution?
Good question. Let’s look at a scenario, your products have wide distribution, you are the leader in this product category, your sales are better than ever, markets don’t seem to care about your wide distribution. Until one of the following things happens:
Your competition comes with a better product with predictable performance characteristics that your products lack because of your wide distribution.
Your competition offers lower price because they can reduce some of the high-quality products presence in low specification category.
Your competition doubles the number of products they offer with defined product characteristics and unique performance benefits that you unable to match.
These are some of the possibilities with our augmentation model, specifically designed and developed for narrowing product distribution and tightening product specification. In fact, recent advances in data science and artificial intelligence has just made this technology affordable for anyone.
How do I benefit from Cusp Intelligence?
Cusp Intelligence solves process problems at data science and artificial intelligence interface. Our models automate discovering and processing your data quickly so that custom models can be built on top of your process data in hours rather than months. If you already have your own data management practices, we work with you to integrate our benefit focused models like augmentation and optimization model to tighten product specification and narrow product distribution range.
Does your model mess with how I do my job?
Our models enable engineers work 10X effectively by reducing time they spend on data discovery and data preparation and letting them spend more time on building models and running analyses. Our models can’t replicate engineering talent, it can only find data, pick it up and process it more effectively than humans do. We build models to let the machines do what it does best so engineers can focus their time on solving problems instead of wrestling with data.
What if we find out it’s not a good fit?
We understand your process design and output requirements are unique and sometimes it may not be right fit with our models. Which is why you have complete control over our access. Our process specific data model (PSDM) is a table added to your warehouse and it is like an access badge. If you try the product and didn’t find benefits to pursue further or don't want to move forward simply delete that table and it is like our access is revoked. Without the PSDM table Cusp Intelligence has zero access to your system.
Does it integrate well with my existing systems?
You have the ability to take any process specific dataset created by us and sync it with your existing systems (and process control tools) by copying the generated SQL, materializing the output as a table in your warehouse, or exporting the data over SFTP, Webhook, Google Sheet, and more. Our PSDM effectively just reads from and generates tables, it can read from raw tables or from derived ones, so its interaction with other tools or parts of the data process is straightforward. If you already have a data management tools that are different from ours, we can work with you to integrate them, so they work seamlessly.
How much does it cost?
Process intelligence built on top of the process data is vital part of your product development and market segmentation strategy. We promise to work with you and make sure cost is never in the way regardless of your company’s size.
Who does maintenance and updates?
We maintain your data table activity stream for you. Updates to your table happen frequently, data is reconciled often, the table and it’s dependent tables are vacuumed as needed, and any PSDM created datasets are cached to minimize load on your warehouse.
Why should I work with you over other marquee players in this space?
Legacy players set in their technology stack are rarely interested in changing it due to large cost associated with such a change. Instead they offer products promising to give all the benefits of cutting edge without having to change their technology stack. It rarely works. It also gives you false hope that cutting edge technology is not as good as it promise to be.
Our cloud native technology stacks are plug-and-play, always remains on the edge regardless of the constantly changing dynamics of AI and data science. When we offer you a product, we know it’s the best solution market offers you. Nothing less.
Get in touch with us to find out if our products are right fit for your process